Accessibility & Inclusive Design

WCAG 2.2 AA compliance and EU EAA readiness for eCommerce. Full audit, engineering-ready remediation plan, developer training, and inclusive design built to reach every customer.

+28%
Revenue uplift (Accenture)
1.3B
People with disabilities
WCAG 2.2
AA compliance
EU EAA
June 2025 deadline
The EU European Accessibility Act (EAA) requires all consumer-facing digital products to meet WCAG 2.2 AA by June 2025. Non-compliance carries significant fines.Get compliant now →

Accessibility is not a compliance checkbox. It's a revenue opportunity.

1.3 billion people worldwide live with some form of disability. Companies leading in accessibility outperform their peers by 28% in revenue growth (Accenture). Accessible design also improves usability for everyone - better keyboard navigation, clearer contrast, and logical structure benefit all users, not just those with disabilities.

Our accessibility service goes beyond automated scanning. We combine WCAG 2.2 AA manual testing, screen reader validation, keyboard-only navigation audits, and colour contrast analysis - then translate findings into engineering-ready remediation specs your developers can act on immediately.

Capabilities

Full-spectrum accessibility.

WCAG 2.2 AA Audit

Manual and automated testing of your storefront against all WCAG 2.2 Level AA success criteria. Covers perceivability, operability, understandability, and robustness across desktop and mobile.

Screen Reader Testing

Manual validation with NVDA, JAWS, and VoiceOver on the most common browser and OS combinations. We test the full purchase flow - product discovery, PDP, cart, and checkout.

Keyboard Navigation Audit

Full keyboard-only traversal of all interactive elements. Focus management, skip links, modal traps, and ARIA landmark validation - with annotated issue reports for each finding.

Colour Contrast & Perceivability

All text, icons, and interactive elements checked against WCAG 2.2 contrast ratios. Motion and animation review for vestibular sensitivities. Clear remediation palette provided for design teams.

Engineering-Ready Remediation Plan

Every issue classified by severity (critical / major / minor), accompanied by code-level fix guidance and ARIA pattern references. Ready to go straight into your sprint backlog - no translation required.

Developer Training & Ongoing Compliance

A 3-hour workshop for your engineering team covering accessible HTML, ARIA patterns, and how to prevent regressions. Includes automated CI checks using axe-core that catch new issues before they reach production.

Our accessibility process.

01

Automated scan

Run axe-core, WAVE, and Lighthouse accessibility audits across all key page types to identify the automatically detectable issues and establish a baseline severity score.

02

Manual expert testing

Our accessibility specialists test with real assistive technologies - NVDA, JAWS, VoiceOver - and perform keyboard-only flows, checking 200+ WCAG criteria manually.

03

Remediation sprint

We deliver a prioritised issue list with engineering-ready fix guidance. For critical blockers, we can provide code patches directly - not just descriptions of problems.

04

Compliance & monitoring

Automated CI checks prevent regressions. We provide a conformance statement for EU EAA and WCAG 2.2 AA, and optional quarterly re-audits as your platform evolves.

Standards & Compliance

What we test against

We audit against international standards and EU law requirements.

WCAG 2.2 AAW3C Web Content Accessibility Guidelines
EU EAAEuropean Accessibility Act - June 2025
EN 301 549EU ICT accessibility standard
ADA Title IIIUS digital accessibility law
ARIA 1.2Accessible Rich Internet Applications
NVDA · JAWS · VoiceOverReal assistive technology testing

Frequently asked questions

Everything you need to know about accessibility compliance.

What is the EU EAA and does it apply to us?
The European Accessibility Act (EAA) requires consumer-facing digital products and services - including eCommerce - to meet WCAG 2.2 AA by 28 June 2025. It applies to all businesses operating in the EU, regardless of where they are headquartered. Non-compliance can result in fines and legal action from national enforcement bodies.
How long does an accessibility audit take?
A full WCAG 2.2 AA audit of a standard eCommerce storefront (homepage, category, PDP, cart, checkout) takes 5-8 business days. The remediation plan is delivered simultaneously. Developer training is a separate 3-hour session typically scheduled in the following week.
Is automated scanning enough for compliance?
No. Automated tools (axe-core, WAVE, Lighthouse) detect approximately 30-40% of WCAG violations. The remaining issues - complex focus management, incorrect ARIA usage, screen reader announcement problems, cognitive load issues - require manual expert testing with real assistive technologies. Automated scanning is a valuable starting point, not a compliance proof.
Can you fix the issues as well as audit them?
Yes. We offer a remediation engagement on top of the audit where our engineers fix critical and major issues directly in your codebase. This is the fastest path to compliance and eliminates the overhead of translating our findings into tickets for your team. Pricing depends on issue volume and complexity.
Will this slow down our development process?
Not if you build it into your process from the start. Our CI integration adds automated accessibility checks that run in seconds with every build. The developer training ensures your team writes accessible code by default. Retrofitting accessibility into an existing product is significantly more expensive than building it in - we help you shift left.

Start with an accessibility audit.

We'll assess your current compliance posture and tell you exactly what needs to change - within one business day.

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