Loyalty Program

How can brands prolong this customers engagement and build a long-term relationship? Loyalty programs are the answer. In this section, we present inspiring loyalty programs from various industries and practical techniques to build a successful loyalty program in eCommerce.

eCommerce Tech Radar Interview Loyalty Program Tools

Our Tech Radar in eCommerce loyalty solutions. Expert comment.

Piotr Karwatka, 30/04/2020

We recently introduced our Divante Tech Radar. As a growing company and one that is…

Customer Experience Loyalty Program

Relationships, not one-time deals! How customer lifecycle marketing can bring real benefits to your company.

Kaja Grzybowska, 17/12/2019

The sheer amount of data provided by the internet makes it easy to lose sight of the forest for the trees and to focus purely…

Design DVNT Stories Loyalty Program UX

How we translated Airlines Coalition Loyalty Program into the concept of Emirates Crypto Wallet

Svetlana Havaka, 11/09/2019

Nowadays, most of us are crazy about traveling. We use plenty of travel applications including numerous loyalty programs that help us to get the most…

Loyalty Program

13 loyalty referral programs – benchmark overview

Daria Jabłońska, 15/02/2019

Nowadays, as customers become more and more demanding, the most crucial thing for every business is to gain trust. Creating a bond with people who…

Loyalty Program

Top 10 banks’ loyalty programs in the world

Daria Jabłońska, 01/02/2019

Key players in the banking industry use loyalty programs to bond customers and create strong relationships. We compare the earning and rewarding mechanisms of the…

Loyalty Program

VIB loyalty program from Sephora – benchmark study

Daria Jabłońska, 18/01/2019

When designing a loyalty program, great many inspirations and lessons can be found within existing benchmarks. Today we’re taking an examination of Sephora’s VIB loyalty…

Loyalty Program

How eCommerce is not keeping up with Millennials and Gen Z and loses revenue

Daria Jabłońska, 04/01/2019

Brands give too little attention to young generations in loyalty programs, and they might be leaving a lot of money on the table…

Loyalty Program

Top 10 eCommerce loyalty programs

Daria Jabłońska, 06/12/2018

Acquiring new items excites customers across the world, but how can brands prolong this positive emotion and turn it into a long-term relationship? The answer…

Loyalty Program Tools UX

How to design an effective loyalty solution with Loyalty Canvas?

Karol Bzik, 19/04/2018

Sometimes it’s hard to define how we can improve loyalty among our customers. That’s why we have developed a simple framework where you can clarify…

Loyalty Program Startups

Churn prevention techniques for mid and large size startups

Tom Karwatka, 26/02/2018

Winning clients in a startup is definitely hard work. So fighting with churn is as crucial as winning new clients. At Open Loyalty, we…

e-Commerce Loyalty Program

How can loyalty programs improve your business?

Agata Młodawska, 07/09/2017

An effective way for retailers to improve customer retention is to implement loyalty programs at their stores. Satisfied loyalty programme members will…

Loyalty Program

Why loyalty becomes a pain for retailers

Agata Młodawska, 24/08/2017

Loyalty to retailers has gone down and has deeply affected stores’ revenues. The following posts explore the effects of a decrease in loyalty, and discuss…