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Our most comprehensive ever report on eCommerce trends and technologies - now free and ungated! Check out the overview below and download the full version with research by Divante and Kantar, detailed data, and expert opinions.

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The eCommerce Trends 2020 report is the most comprehensive guide through emerging technologies in the world of online sales. It is based on the extensive research, run by Divante and Kantar, among over 250 eCommerce experts representing 8 countries. The report is complemented with trends rankings, implementation examples, and opinions from 20 independent experts. 

Key learnings

Key numbers

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"Insight into the Chinese market offers essential understanding, not just of the current opportunities but also as a best practice for other digitally-developing markets."

Iris Chan, Partner at DLG (Digital Luxury Group)

eCommerce trends matrix


Meet the eCommerce Trends report's experts

„eCommerce will change radically in the next few years and only companies that are strategically and technically prepared for these changes will be able to keep pace. The eCommerce Trends 2020 report has clearly summarized the most important initiatives and directions and provides a steep template for all eCommerce managers and CEOs to focus on the most promising topics. A must-read for those at home in eCommerce.“

Stefan Hamann, Founder & CEO of Shopware


Also in the eCommerce Trends report

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"Talking about trends sometimes feels like buzzword-bingo. This report, however, shows the most vital eCommerce trends in detail with relevant statistics, expert opinions and best practice examples. As a content-focussed AI company, we’re pleased to see these two topics remain top priorities in 2020."

Franz Riedl, Founder and COO at Styla