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DENY ALLOW

Click & Collect Accelerator

Click & Collect software makes your online-offline shopping experience easier, faster, and safer thanks to contactless transactions

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Consumer behavior has changed

COVID-19 has changed customer behavior. Putting safety first, many people have been encouraged to try online shopping for the first time. And it’s not just the occasional purchases like new shoes or a bigger TV; shoppers are doing their daily shopping in their favorite convenience stores.

A Click & Collect implementation gives shoppers the best of both worlds - online sales with physical collection of goods at the store. Retailers can offer a seamless omnichannel with a range of benefits for the customer: faster online purchasing with no distractions, no queues or crowds in-store, and fewer human touchpoints for a safer buying journey.

Key numbers of how Click & Collect has grown during COVID-19

What is Click & Collect?

Simple but effective omnichannel shopping: you click to buy online and then collect the products at the nearest store.

If you have ever ordered your favorite product during lunch and picked it up on the way home from work, that’s Click & Collect service.

Benefits of Click & Collect

Easier payments and safe, touchless transactions

Give your users a choice of card payments, Apple Pay, Google Pay, and more. Deliver goods with a minimum personal contact to take care of the health of your workers and customers.

Faster service and less time spent at the store

Show that you value your customers’ time by eliminating queues. Improve employee efficiency so workers can better handle the number of in-store customers and follow pandemic regulations.

Increase average order value online and offline

Upsell through recommendations based on viewing history and previous orders. Also, give your customers the ability to buy additional products in the store.

Automate and enhance customer loyalty schemes

No more asking for a loyalty card. Connected loyalty points to the online account to give your customers a more convenient and rewarding brand experience.

Click & Collect Software Accelerator - components we use

Click & Collect Accelerator is a set of elements that reduce the time-to-market of the implementation of the in-store pickup of eCommerce orders. Divante has created a best-in-breed ecosystem focused on mobile operations and implements it based on Vue Storefront Cloud.

The Vue Storefront Cloud license provides an advanced integration with a commercetools backend, as well as with numerous other third-party providers (CMS / Search / Payment systems, etc). Those integrations are ready out of the box and provide a true acceleration to the development process.

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Technology partners

Let's talk about how Click & Collect can improve your business

There's more to come with our Click & Collect Accelerator. If you need advice of how
to deal with your use cases, leave us a messege and we will find solution together.
Our experts will be happy to answer your questions.

Learn more

What is Click & Collect and how it can improve your business during coronavirus?

What eCommerce Managers and Directors should know in the time of Coronavirus

Supermarkets, eCommerce, and the coronavirus. Tips for adaptation and delivery.

Fashion retailers and coronavirus: Tips for offsetting the loss of in-store trading

The pharmacy sector and coronavirus: Tips for now and the future