Divante.com Blog
customer retention

customer retention

Relationships, not one-time deals! How customer lifecycle marketing can bring real benefits to your company.

Kaja Grzybowska, 17/12/2019

The sheer amount of data provided by the internet makes it easy to lose sight of the forest for the trees and to focus purely…

eCommerce community

30+ podcasts on trends, tech, design, marketing and business in eCommerce

Aleksandra Kwiecień, 16/09/2019

While working in a fast-changing environment, like eCommerce, you might find it hard to find up-to-date books or learning materials. How do we do it?…

mobile-first eCommerce PWA

Must know: 10 benefits of PWA that will boost your business

Aleksandra Kwiecień, 31/07/2018

Businesses have a lot to gain from implementing Progressive Web Apps. This new technology is already being used by top players. Google, AliExpress, and FlipKart…

e-Commerce implementation Strategy

The art of making a good thing with a bad review

Jake Rheude, 19/07/2018

It happens to the best and worst of us. You’ve just fired up Hootsuite or opened your email, and the biggest item waiting for you…

Loyalty Program Startups

Churn prevention techniques for mid and large size startups

Tom Karwatka, 26/02/2018

Winning clients in a startup is definitely hard work. So fighting with churn is as crucial as winning new clients. At Open Loyalty, we…

e-Commerce Loyalty Program

How can loyalty programs improve your business?

Agata Młodawska, 07/09/2017

An effective way for retailers to improve customer retention is to implement loyalty programs at their stores. Satisfied loyalty programme members will…

Loyalty Program

Why loyalty becomes a pain for retailers

Agata Młodawska, 24/08/2017

Loyalty to retailers has gone down and has deeply affected stores’ revenues. The following posts explore the effects of a decrease in loyalty, and discuss…

Customer Experience Strategy Technology

Bad documentation hurts your business

Michal Skowron, 31/05/2017

Let’s start with a positive – good documentation can help your business. It doesn’t only keep your customers happy by helping them to achieve their…

B2B eCommerce Customer Experience eMarketing Tools

Turning B2B On-Site Search Into an Efficient Marketing Tool

Anna Korolekh, 29/03/2017

For most product-related websites, an on-site search option has become a standard feature, regardless of whether they sell to ordinary shoppers or to business customers.