Migrating the platform your store runs on always leads to stressful situations. Obviously, the new store is expected to operate at least as well, and preferably better than the current solution. The website should never lose its search engine rank upon platform migration.
Migration activities primarily involve moving all the content and products, and synchronizing the new store with inventory and accounting systems. A list of tasks to perform when switching the platform from SaaS to a dedicated platform, or the other way around, is basically the same.
All the information required to prepare for the “zero hour” is available here as a checklist. This checklist contains key issues which must be addressed by the person responsible for migrating the platform.
It does not contain technical tasks related to transferring store data and images, because such tasks should be performed by the development service contractor responsible for migration. The checklist is here to help you verify, whether all the tasks are performed properly. However, it also contains items which must be handled individually, e.g. modifying page content.
At least a couple of days should be reserved for testing the online store before it goes live. Those tests include verifying all key software features, and making sure, that nothing goes awry when the store is up.
- Was the store tested and accepted? Are there any obstructions related to acceptance conditions, which may hinder the activation of the new version?Activating a store with no tests is a bit like starting to live in a building with no technical acceptance being performed beforehand. Everything seems fine, until someone gets hurt. The store should primarily undergo functional testing. The new platform certainly works differently than the one used previously. Are all the front-end links working properly? Is the purchasing path working properly, and is it in any way confusing to the shoppers? Are our operators able to smoothly process orders using the administrative panel? Are all the integrations utilized up to date still working?
- Is the platform safe?
This question is of utmost importance, especially when we’re migrating to a dedicated or an open-source solution. Running security tests of every activated IT system is part of industry standards. It’s of special importance in case of e-commerce, because a leakage of personal data or customer impersonation cases may lead to measurable and tragic consequences. What are the assurances from the platform supplier, and what is their warranty? Have we made sure our customers are safe? Is the data encrypted, and is the store secured with an SSL certificate?
- Is the platform efficient?
According to provider declarations and assurances, every store platform is efficient, flexible, and scalable. However, we should run suitable tests ourselves, or ask for results of such tests to be provided to us. The tests should prove, that the platform works at least as effectively as the previous version of our store.
- Are there any browser-dependent appearance issues?
Do all the store screens look properly when using popular browsers (a minimum list of popular browsers includes Internet Explorer >=8, Firefox, Chrome, and Safari)? Are the images and text formatting preserved and migrated properly?